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You will be able to access the new system in just three easy steps:

On or after 13 December 2021, you will receive an email. Click on the link in the email to open the website.

Click on “Lost your password?” button on the website.

You will receive another email with a link, return to the website and choose and confirm a new password.

We answer your questions

General information about the new system

When can I start using the new system?

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What do I need to do in order to use the new system?

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How do I change my password?

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I haven’t received an email from the system. What should I do?

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How can I invite other colleagues to collaborate on Ivalua?

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What training will I get?

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Will I incur any costs?

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Who can I contact if I have a question?

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Questions about working together in the new system

What changes will I see in the new system?

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Which aspects of our work together will be conducted through the new supplier portal in the future?

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How do I receive a request for a quotation?

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How do I receive my non-disclosure agreement (NDA)?

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How do I submit my quotation?

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What should I do if I want to modify my quotation?

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What should I take into account when submitting quotations with mandatory and optional batches?

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How will I know if my quotation has been accepted?

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How do I confirm the order?

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Can I also choose to reject an order?

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How can I modify an order?

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How do I receive my order?

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Will my order numbers change?

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How will I know if my goods have been received by EnBW?

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How do I handle returns?

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Will the invoicing address change?

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Is there anything I need to take into account when submitting invoices?

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Which channel should I use to submit my invoices?

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Questions and answers on pre-qualification

Will my prequalification status be incorporated into the new system?

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What changes will I see in the prequalification process?

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What is the Supplier Code of Conduct?

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Do I have to accept the Supplier Code of Conduct?

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How can I register as a new EnBW supplier?

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How do I complete the questionnaires required for prequalification and upload certificates?

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Explainer Videos

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01 - Supplier registration

02 - Completing supplier registration

03 - Completing questionnaires and uploading certificates

04 - Non-disclosure agreement (NDA)

05 - Quotation submission

06 - Quotation submission with mandatory or optional batches

07 - Modifying a quotation

08 - Information about acceptance or rejection

08 - Information about acceptance or rejection

09 - Sending order confirmation

10 - Rejecting an order

11 - Changing an order

12 - Dispatch confirmation

13 - Confirming a return delivery

14 - Rejecting a return delivery