Download image back to top

You will be able to access the new system in just three easy steps:

On or after 13 December, you will receive an email. Click on the link in the email to open the website.

Click on the “Reset password” button on the website.

3. You will receive another email with a temporary password. Return to the website and log back in using this temporary password, then choose and confirm a new password.

We answer your questions

General information about the new system

When can I start using the new system?

What do I need to do in order to use the new system?

How do I change my password?

What restrictions will be in place during the migration phase?

I haven’t received an email from the system. What should I do?

What training will I get?

Will I incur any costs?

Who can I contact if I have a question?

Questions and answers on pre-qualification

Will the status of my pre-qualification be incorporated into the new system?

What changes will I see in the pre-qualification process?

What is the Supplier Code of Conduct?

Do I have to accept the Supplier Code of Conduct?

Questions about working together in the new system

What changes will I see in the new system?

How do I receive my order?

How do I confirm the order?

Will my order numbers change?

Will the invoicing address change?

Which channel should I use to submit my invoices?

Can a company’s branch office act as an independent business partner of EnBW?