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Our invoicing formats

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By sending your invoice via email, you agree that it will be accepted and processed electronically. To ensure your electronically transmitted invoice is processed efficiently and not being rejected, please note the following:

Note: The written text within the email itself is being ignored while processing the invoice.

When sending as an e-invoice

  • Solely according to EN16931
  • The e-mail may only contain 1 file
    • X invoice including all accompanying documents
    • ZUGFeRD ≥ 2.0 (pdf file including embedded xml file) including all accompanying documents
  • The e-mail may not be sent in cc or bcc
  • Attachments may not be password protected
  • The invoice must be addressed at the correct legal entity

When sending as a PDF

  • The e-mail may only contain 1 pdf file including all accom­panying documents. If this is not possible, those documents must be titled "attachment"
  • The e-mail may not be sent in cc or bcc
  • Attachments may not be password protected
  • The pdf file sent via e-mail may not exceed a maximum file size of 15 MB
  • The invoice must be addressed at the correct legal entity

Please send your electronic invoice (in PDF or XML format), including our complete order details, to:

Frequently asked questions

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Paper-based, e-invoice (pdf), ZUGFeRD or XRechnung.

Which possibilities do I have for invoicing?
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You can find information about ZUGFeRD on the following Website: https://www.ferd-net.de/download-zugferd.

How can I use the ZUGFeRD format?
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You can find information about XRechnung on the following Website: https://www.e-rechnung-bund.de/faq/xrechnung/.

How can I use the XRechnung format?
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This is defined by law in §14 (1) and (4) UstG.

What are legal requirements of an invoice?
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No, to assign your invoice we need more information. For example our order number / cost centre and the name of the ordering person.

Is it enough if my invoice is meeting the law provisions?
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If your invoice is not meeting the requirements, we will contact you.

What is happening when my invoice doesn't meet the requirements?
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No, electronic invoices are seen equivalent to paper-based invoices. This is by law §14 (1) and (4) UstG.

Are there any invoices that need to be paper-based?
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Is there anyone I can contact in case of questions or problems?
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There is no automatic response when we receive the invoice.

Will I get a notification after sending the invoice?