At EnBW, we aim to deliver on our responsibility for employees and along the entire value chain in accordance with the United Nations Guiding Principles on Business and Human Rights and the ILO Core Labour Standards. We take our responsibility towards our employees, our supply chain and society seriously. This is reflected, for example, in measures in the areas of occupational health and safety, diversity and anti-discrimination, training and employee development, work-life balance, freedom of association/assembly and employee representation, as well as human rights and responsible supply chain/commodity sourcing. We are guided in this by the United Nations Guiding Principles on Business and Human Rights and by the ILO Core Labour Standards.
Occupational health and safety
Workforce safety is a key goal for us as an integrated energy supplier combining power generation and grid operation. Occupational safety, occupational medicine and health management are focal areas of responsibility here. Accidents and work-related illnesses must be prevented and the conditions provided for safe working. Our focus is not only on our 24,000-strong workforce in the various areas of business who show their dedication every day. The health and safety of our trading partners and suppliers is also highly important to us, which is why we commit with them to binding occupational health and safety standards.
Group occupational health and safety policy
The basis for our occupational health and safety activities is the Group occupational health and safety policy, which defines tasks and responsibilities relating to occupational safety, occupational medicine and health management in order to ensure high occupational health and safety standards in all areas and activities.
The Group occupational health and safety policy describes the responsibilities and tasks and specifies processes relating to occupational health and safety. It is binding for EnBW Energie Baden-Württemberg AG (EnBW) and for all companies controlled by EnBW. The Group policy is supplemented by other policies on occupational safety management systems, hazardous substances management, personal protective equipment and occupational safety in cooperation with outside contractors.
Occupational health and safety management system
The occupational health and safety management system at Netze BW and other EnBW subsidiaries is long established and is based on international standards. Major EnBW units, such as EnBW AG Produktion Erneuerbare Energie (T-BE), Neckar AG and EnBW Offshore Service GmbH, are also certified in accordance with OHSAS 18001 or ISO 45001.
Responsibilities and processes
To meet the requirements under the German Safety and Health at Work Act and accident prevention regulations, we specify clearly formulated responsibilities and processes.
In organisational terms, the Occupational Safety Working Group manages cross-cutting issues on a uniform basis throughout the Group. It is headed by the EnBW’s Chief Technical Officer. Occupational safety at EnBW comes organisationally under the Department of Occupational Safety & Preventive Fire Protection, Crisis Management and the Environment. This is a central service provider for major parts of the Group and is responsible for governance matters. For this governance role, there is a direct reporting line to the Board of Management. Key information on the activities is described in EnBW’s Integrated Annual Report.
The Occupational Safety and Preventive Fire Protection Team is responsible for the entire EnBW Group. This team brings together expertise in occupational safety, preventive fire protection, hazardous substances and operational, plant and product safety. It also includes safety officers, trained first aiders and emergency responders.
For a continuous improvement process, we establish all necessary measures to minimise accidents at work and work-related health hazards and to organise preventive fire protection.
Prevention and training
For accident avoidance both in occupational health and safety and in fire protection, we place a special focus on prevention. This is most important dimension enabling us to ensure lasting, effective protection for the workforce. The occupational health and safety system consequently centres on hazard assessment, which is the foundation of effective occupational health and safety.
The following measures comprise the main building blocks in our accident prevention system:
- Hazard assessments
- Regular safety inspections in all parts of the business
- Workplace and activity briefings
- Comprehensive job-related training programmes and safety briefings
- Trained first responders, emergency responders and safety officers
- Recording/analysis of near misses and of the various types of accidents
Should accidents occur despite the preventive systems, necessary measures are defined to ensure both medical care and communication.
Performance indicators and targets
Our key performance indicator for tracking lost-time injuries (LTIs) during working hours is the lost-time injury frequency (LTIF). The LTIF is the number of LTIs per million hours worked.
Implementation of the EnBW 2025 Strategy, as with the previous 2020 Strategy, is supported by a comprehensive target and control system. Occupational safety is an integral part of that system with the lost-time injury frequency (LTIF) as a key performance indicator.
Further information on LTIF and the targets under the 2020 and 2025 strategy is available here.
Health management
The health of our employees is very important to us. This is why we provide a wide range of health and prevention measures. These range from health days and nutritional counselling to courses such as stress management, back health, Nordic walking, autogenic training, progressive muscle relaxation and yoga. We also provide the option of annual check-ups, preventive examinations and free vaccinations.
The workforce has made active and increasing use of EnBW’s occupational health management measures and programmes in recent years.
- Eight occupational health centres with around 40 team members
- Medical checkups: approx. 26,500 (2019)
- Vaccinations: approx. 9,000 per year
- Physiotherapy treatments: approx. 2,000 per year
- Psychological consultations: approx. 1,500 per year
Under the banner of “Diversity drives success”, we aim for a diverse workforce across a wide range of criteria such as gender, age, interculturality, sexual orientation and people with disabilities, but also in terms of industry background and of differing working models and organisations. Increasing diversity in the composition of EnBW’s workforce and leadership team is an important success factor for many parts of the Company. It promotes innovativeness, internationalisation and customer orientation and hence also the successful implementation of our strategy.
EnBW commitment to anti-discrimination
A statement on anti-discrimination is part of our EnBW Code of Conduct. We have also been a member of the UN Global Compact network since 2010 and are committed to complying with the 10 principles of the Global Compact, including Principle 6 on the elimination of discrimination.
At EnBW, we believe in a culture of welcome and trust, and we value diversity in all its facets and manifestations. This is because diversity enriches our customers, products, projects and teams. We foster this culture on an ongoing basis: In addition to mixed teams, we place particular emphasis on increasing the percentage of women in management positions and on drawing on the professional knowledge and experience of older employees. This naturally also includes people with disabilities, for whom accessible workplaces and support from our representatives for persons with severe disabilities are a matter of course.
Targets to increase the percentage of women in management positions
With regard to gender equality for women, the EnBW Board of Management has set itself targets for increasing the percentage of women in management. The targets for the period January 2017 and December 2020 were as follows: Increase the percentage of women at the first level (top management) and the second level (senior management) to 20%.
These targets were not yet achieved in 2020, but the top management quota rose from 0% to 8.7% due to the promotion of two female managers from senior management to top management. As a result of these promotions and also to structural changes, the quota in senior management fell from 17.2% to 14.5%. On the basis of the HR strategy, we will develop measures to achieve the targets in future years.
Programmes to promote diversity
Programmes to promote diversity include our multi-stage vocational integration programme, which we have provided for refugees and migrants since 2016. The programme currently (2021) has 59 people in training for a technical occupation. Trainees who successfully complete the programme have good prospects of being offered permanent employment. We will continue the programme in the years ahead, both as part of our social responsibility and increasingly also as an additional tool for recruiting young skilled workers.
Engagement in networks to promote diversity
Employees are encouraged and supported for engagement in our corporate networks, including the Women’s Network and the Pride Network. We take a stand as a member of the Diversity Charter and the ‘Chefsache’ initiative and as a participant in the annual Christopher Street Day in Stuttgart.
We also champion issues surrounding gender equality, internationalisation and innovative work culture. In 2020, for example, we adopted the ‘gender star’ in German-language written communication.
To this end, we deploy a variety of learning formats. Learning, experimenting and thinking spaces help employees individually develop their strengths and talents.
Employee development
In annual employee reviews, we determine how each individual can quickly achieve their personal goals and unlock new perspectives. Our Group-wide competency model forms the basis for job profiles, selection criteria and employee development programmes and is tailored to the various target groups from trainees to top managers. Applying a holistic management development approach that provides managers with orientation in their professional development, we empower our managers to support employees through change processes and secure our Company’s competitiveness in the energy transition.
Launched in 2019, the SP4RK for Pioneers talent development programme combines talent development with innovative business development. In the first phase of the programme, talented individuals from across the Company worked over a period of several months in cross-functional teams on start-up projects to identify strategically relevant business models. We also developed the LernWerk digital learning and development platform, which EnBW employees can use to independently shape their further development. The platform was tested in an initial version at the beginning of 2021 and is to be rolled out in the months ahead.
Leadership development
The guiding principle in leadership development is working in the leadership team around strategic and leadership challenges in a VUCA environment including digitalisation and the fourth industrial revolution. Leadership feedback from superiors, colleagues and direct subordinates helps identify development needs and the suitable individual development measures.
Our Company’s growth goes hand in hand with the personal development of each individual and collective development as a management team. In this connection, we defined a set of eight key competencies in 2020 which we call the Future Skills. These describe what is important to us in addition to professional expertise, and form the new competency model for the management team. In 2021, they will be established in slightly adapted form as a new competency model for all employees throughout EnBW.
Over the course of 2020, in 36 digital workshops as part of the Leadership Development Journey programme, some 235 managers took an in-depth look at future skills, their individual development and today’s leadership needs. In addition, around 1,200 EnBW employees and managers were furthered in their personal development in 2020 with Next Level Leadership virtual training sessions. These placed a major focus on resilience in order to support the employees in the radically changed working situation as a result of the corona pandemic. An additional training programme was specially developed for employees who take on new, agile leadership roles.
Support for individual further education and training
Our employees can receive financial support from EnBW for individual further education and training in the amount of 80% of the course and examination fees. This support and targeted skills management are key aims of knowledge and competency management at EnBW.
Employee satisfaction analysis
We believe that regular feedback helps employees, and also our entire organisation, to continuously improve the culture of teamwork, processes and workflows and adapt to changing conditions. To this end, we conduct Group-wide employee satisfaction surveys on an annual basis. This gives employees the opportunity to provide feedback on various aspects of their work.
In the employees target dimension, EnBW tracked the Employee Commitment Index until 2019. This was replaced in 2020 by the People Engagement Index (PEI). PEI expresses employees’ commitment based on their work situation at EnBW and was collated and reported as a key performance indicator for the first time in 2020. The Employee Commitment Index and since 2020 the People Engagement Index (PEI) represent a key performance indicator for management purposes. The PEI allows us to draw conclusions about employee motivation and commitment to their work as well as satisfaction. In future, the employee satisfaction survey will be conducted twice annually.
In addition to various options for flexibility in terms of working hours and location, this also includes advice and support for childcare and nursing care in the family.
Flexible working hours
Flexible working hours play a key role in helping our employees reconcile work with family life. We therefore allow employees to set their working hours from Monday to Friday in consultation with their supervisor between 6:00 a.m. and 7:00 p.m. (or 8:00 p.m. depending on their occupation and specific responsibilities).
Trust-based working hours
We implement flexible working hours on a trust-based working hours basis, relying on employees’ own responsibility. This is a part and parcel of EnBW’s corporate culture based on mutual trust. Trust-based working hours apply according to location and employment.
Home working
In agreement with their supervisors, and depending on their individual work and location, our employees were already able to work from home before the corona pandemic. A further arrangement that already existed for the purpose of location-independent working was the option of mobile working on a permanent basis for one to three days per week. In the current Best Work initiative, employees and works council representatives are jointly developing approaches for flexible and virtual working beyond the corona pandemic. A particular focus of this project is on structuring mobile working, and in particular home working, in the interests of both sides, and on office workplace design in order to meet the needs of locationally flexible and hybrid collaboration. Other issues addressed by the initiative include how working methods, teamwork culture and leadership are likely to change.
EnBW children’s offices
At our locations in Karlsruhe, Stuttgart, Esslingen, Biberach, Tuttlingen and Neckarwestheim, we provide what we call ‘Kinderbüros’ (children’s offices). If childcare or school lessons are cancelled at short notice, employees can simply bring children to the office. These include fully equipped PC workstations as well as play facilities for the children.
Advice and childcare
We provide regularly updated information for our employees and support them in organisational matters, from parental leave to childcare. Advice on choosing the right childcare is also provided. We also provide support in emergency situations. Our emergency service quickly and efficiently arranges alternative care and is generally available for consultation, including with regard to holiday programmes and daycare places.
In addition, EnBW provides daycare for employees’ children in the 0-6 age range in Stuttgart (EnBW City) and Karlsruhe. Our Biberach location provides childcare options for children aged 0-3. The allocation of daycare places is based on available capacity and social criteria.
Family service in case of family members in need of nursing care
Nursing care is not just something needed for older people. Anyone can suddenly be affected. Together with our cooperation partner, we offer full and professional counselling on all aspects of care. The service begins with exploring the various care options and extends to specific assistance in negotiations with health insurance providers.
Over 99 % of EnBW employees work in countries that are members of the OECD (Germany, Switzerland, the Czech Republic, Denmark and Sweden) and are committed to its standards and guidelines. The International Labour Organization’s core labour standards are enshrined in laws and agreements and are consequently guaranteed. These include freedom of assembly and association, the right to establish trade unions and collective bargaining freedom.
EnBW fosters a culture of constructive codetermination. Responsibility for employees is a core value of corporate management. Recognition of our employees’ right to freedom of association, assembly and collective bargaining is among our self-evident fundamental values. We have been a member of the UN Global Compact network since 2010 and are committed to complying with the 10 principles of the Global Compact, including Principle 3 on freedom of association and the right to collective bargaining.
In Germany, where 90 % of our employees are based, the Works Constitution Act stipulates that a works council can be established to collectively represent the interests of employees towards the employer if a company has five or more employees. At EnBW, employer and the Works Council work together in a spirit of trust and in cooperation with the trade unions represented in the Group for the benefit of the Company and the workforce, in compliance with the applicable collective agreements. Approximately 90% of EnBW Group employees are covered by collective agreements and negotiations.